Return & Refund Policy

Last Updated: 06/24/2026

At Breeva, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 30-Day Money-Back Guarantee subject to the terms outlined below.

30-Day Return Policy

You have 30 days from the date of delivery to request a return for eligible items.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition that you received it.
• The item must be in its original packaging, including all accessories, manuals, and tags where applicable.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned or refunded:

• Personalized or custom-made products.
• Gift cards.
• Downloadable digital products.
• Perishable goods.
• Items marked as final sale.
• Products that have been used, damaged, or altered by the customer.

How to Start a Return

To initiate a return, please contact us at gavinkaedenbusiness@gmail.com within 30 days of receiving your order.

Please include:

• Your order number.
• The item(s) you wish to return.
• The reason for the return.
• Photos of the product if it arrived damaged or defective.

Once your return request is approved, we will provide return instructions.

Return Shipping

• Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
• We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Refunds typically appear within 5–10 business days, depending on your bank or payment provider.
• Original shipping charges are non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at gavinkaedenbusiness@gmail.com.

Please provide:

• Your order number.
• A description of the issue.
• Clear photos showing the problem.

We will work quickly to provide a replacement or full refund at no additional cost.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it can no longer be canceled and must follow the standard return process.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original item (if eligible) and place a new order.

Chargebacks

We encourage customers to contact us before initiating a chargeback. We are committed to resolving issues fairly and efficiently.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Email: gavinkaedenbusiness@gmail.com

Store Name: Breeva

Website: shopbreeva.com